Surety

Privacy Policy

Stop Chasing. Start Collecting.

Last updated: January 23, 2026

Introduction

At Surety, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated payment reminder service.

Information We Collect

Account Information

When you sign up for Surety, we collect:

  • Email address (via Google OAuth)
  • Business name and contact information
  • Phone number for your business

Invoice Data

We store invoice information you provide, including:

  • Customer names and phone numbers
  • Invoice amounts and due dates
  • Payment status and history

Usage Data

We collect information about how you interact with our service, including API calls, reminder sends, and dashboard usage.

How We Use Your Information

  • To provide and maintain our payment reminder service
  • To send automated SMS and voice call reminders
  • To process payments through Stripe
  • To communicate with you about your account
  • To improve our service and develop new features
  • To comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication via Google OAuth, and regular security audits. All payment processing is handled securely through Stripe.

Third-Party Services

We use the following third-party services:

  • Google OAuth: For secure authentication
  • Stripe: For payment processing
  • Twilio: For SMS and voice call delivery
  • Google Cloud Platform: For hosting and data storage

These services have their own privacy policies governing data handling.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of certain communications

To exercise these rights, contact us through your dashboard settings or email support.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your account at any time through the dashboard settings, which will remove your personal data within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us through your dashboard or visit our support page.